Help center

Frequently Asked Questions

What is your return policy? We offer a 30 day return policy on new items that are unopened. Items must be in new unused condition in order to qualify for a refund. Any items that are used, altered, installed, or shows signs of use cannot be returned. All original packing materials, manuals, tags, and or accessories must be returned with the item. Please visit our Return Policy page for further details on returning items and the required conditions in order for an item to be returned.

What is the easiest way to find what I need on your website? Simply use the top search bar to locate an item by description (enter a brand or style number) You may also use the 'Advanced' search at the right of the search bar, and then choose our custom drill down finder.

What shipping options do you offer? We offer shipping via all major carriers. Next day shipping will get delivered on regular business days (not Saturday). 2nd Day delivery will occur on regular business days or possibly on Saturday if the item is shipped USPS (carrier is randomly chosen based on weight and area). 2-3 day delivery will ship either USPS or FEDEX and delivery will occur during regular business days and possibly on Saturday if the item is shipped USPS (carrier is randomly chosen based on weight and area). Regular shipping occurs typically within 3-7 days based on your location and our fulfillment center from which your items are being shipped. Please regularly check your tracking, try to avoid leaving packages outside unattended. Please visit our Shipping Options page for more details regarding shipping times and exclusions.

Is your product authentic? Yes, everything we sell is 100% authentic and brand new, so you know you are receiving the most premium, high quality merchandise on the market. Please visit our Authenticity page to learn more.

What forms of payment do you accept? On the bottom of our home page, displays all major credit card and payment accounts that we currently accept. Take advantage of the secure AMAZON and PAYPAL checkout for your convenience. Please visit our Payment Options page for more details.

How do I track my order? Log back in to your account and click on the tracking link related to that order. You will be redirected to the shipping carrier's status page.

Is my information secure? Yes, we take pride in providing an absolute guarantee that your information is protected. Please visit our Privacy & Security page to learn more.