Customer Service Department & Returns Department
22699 Wilderness Way
Boca Raton, FL 33428
We look forward to helping you with your inquiry. We respond to email messages in the order that they are received, and will respond to your email as quickly as possible.
Call Customer Service:
Texting is our quickest and most popular form of fast communication, so feel free to send us a text message by texting 574.3DIRECT (574.334.7328) with your question. (regular text message rates may apply based on your provider)
You may also call our customer messaging service at 574.3DIRECT (574.334.7328). If you reach our recording, please leave your order number, name, and question you have. We look forward to assisting you.
Monday-Friday (excluding holidays)
9:00 AM to 5:00 PM EST
Billing and Payment issues:
If you have a question regarding a charge on your credit card, Amazon or PayPal account, please call 574.3DIRECT (574.334.7328) and we will direct your inquiry to our accounting department to resolve any pending issues.